Dispatcher Jobs in California

Job Title: Dispatcher HVAC & Refrigeration Company: Location: Santa Ana, CA Description: Who we are: Founded in July of 1978 in Orange County, CA with a core mission of providing twenty four hour emergency services for commercial refrigeration, HVAC and ice making equipment to the restaurant and food service industry. Over the last 32 years, we have grown to include pro-active maintenance and inspection programs, warranty repairs, equipment sales and equipment installation services to its growing client base serving Orange, Los Angeles, Riverside and San Bernardino Counties. Posting Date: August 20, 2010 Closing Date: August 31, 2010 or until filed Position Title: Service and Maintenance Dispatching Job Type: Permanent, Full Time, Non-Exempt Reports to: Service Director/Service Manager Position Description: A Service Dispatcher manages all incoming service calls, with focus on call triage, technician?s skill level, geography, and customer communication. A Service Dispatcher will set and maintain a high standard of productivity, quality, customer service, attendance and professionalism while attending to the efficiency and productivity of the Service Technicians. This is a full time office position with work hours. Essential Functions: ? Dispatch service calls based on a predetermined schedule; ? Organize and dispatch follow-up calls; ? Communicate scheduling with customers to meet their requirements; ? Schedule and record technician lunches on a daily basis. ? Confirm Technicians whereabouts at all time through web based satellite system; ? Maintain orderly workflow and complete required paperwork accurately neatly and on time; ? Project and protect a positive company image utilizing organization, communication and professional skills. ? This is an office position classified as Administration with office hours ranging 6am-6pm and available for overtime. Minimum Qualifications: ? Available for work 6am-8pm and necessary overtime. ? Proficiency in Microsoft Word, Excel and Outlook. ? Typing skills to exceed 50 wpm. Provide test results. ? Proficiency in grammar, punctuation, and spelling. ? 2 years of Customer Service. ? Good organizational Skills. ? Proficient knowledge in Southern California geography. Additional Skills: ? Service or Dispatching Background in HVACR service industry a plus. ? Proficient working knowledge of Team Management Systems (TMS) software a plus. Hours of work: ? Monday ? Friday, availability 6am-6pm, overtime hours maybe required or available. Salary or hourly wage: ? Open depending on experience. Location: ? Corporate offices in Anaheim, California. Special Instructions: This Job Description reflects our best effort to describe the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation. This is not intended to be a contract. We are an equal opportunity employer. All applicants may be subject to pre-employment screening. Submit Resume via email

Job Title: Security Communications Dispatcher Company: Location: San Francisco, CA Description: Chabot-Las Positas Community College DistrictSecurity Communications Dispatcher (#2CPR13) Location: Chabot College, 25555 Hesperian Blvd, Hayward, CA 94545 Department: Chabot - Safety and Security Work Schedule: Monday through Friday, 30 hours/week, 4:00 p.m. - 10:00 p.m., 12 mos/year. Pay Rate: $2,491.19/month Closing Date: 09-03-2010Job Summary:This class is specialized to the Security Department with responsibility to coordinate office activities and assist students, faculty, staff and the general public. Under general supervision, the incumbent provides administrative support and performs a variety of duties in varying degrees of knowledge of the policies and procedures of both the District and the Security Department. This position requires providing information involving both facts and some interpretation and a moderate degree of independent judgment. Representative Duties and Job Characteristics:1. Compose and prepare various letters, memoranda, reports and statistics as needed;2. prepare and maintain daily activity logs, record keeping, filing and indexing of various records;3. collect and compile statistics of citations, incident reports, and officer activities;4. provide and maintain centralized radio communication with all security officers and student cadets on assignments, including, when appropriate custodial, grounds and maintenance personnel;5. monitor fire and intrusion alarm systems;6. report maintenance and parking lot problem to the Maintenance and Operation Department;7. receive and respond to calls regarding alarms, injury, accidents, disturbance, bomb threats, or suspicious person(s) on campus;8. receive and respond to emergency calls from students, faculty, staff and the public requesting assistance; determine priority; dispatch security officer(s) to ascertain if further help is needed;9. answer non-emergency calls for assistance and contact appropriate agency;10. receive and coordinate emergency calls, take down pertinent information and convey to 911 dispatcher at the Hayward Police Department (HPD); assist requests involving other emergency services as necessary;11. utilize computer applications to retrieve and create documents using word processing software;12. greet visitors and provide information or make appropriate referrals to other offices on campus;13. participate in the selection and training of new dispatcher and student assistants as required;14. order office supplies and equipment; maintain office supply inventory control;15. type requisitions for vendor services;16. maintain log and issue Sonitrol codes to authorized personnel;17. order, maintain and issue keys as required by personnel;18. screen incoming emergency messages for student and faculty;19. maintain Lost & Found storage;20. monitor Simplex Fire Alarm panel and maintain file of quarterly testing;21. serve as liaison for college with processing agency for citations;22. assign hearing date for second level citations;23. perform other related tasks as required. Minimum Education & Experience:Any combination of education and one year full-time experience that could provide the required knowledge and skills to perform the assigned duties. Attendance at 24 hour State mandated course in Campus Security is highly desirable. Minimum Qualifications - Knowledge, Skills and Abilities:Knowledge of:Standard radio or telephone communications receiving and transmitting equipment; correct English usage, spelling, grammar, punctuation and vocabulary; basic math calculations; and modern office procedures, methods and equipment including computers and word processing applications.Skill to: Operate a variety of office equipment including computers and supporting word processing and spreadsheet applications; and type and enter data at a speed necessary for successful job performance.Ability to: Respond to a variety of requests; prepare correspondence and memos; learn specialized terminology and procedures of assigned office; learn standard broadcasting procedures and rules; learn the geography and street system of the District; work independently; exercising judgment in establishing priorities in emergency situations; operate office machines with the ability to learn word processing equipment; set up and maintain a variety of files and records; handle a variety of concurrent tasks in an efficient manner; supervise student assistants as assigned; follow written and oral directions; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.Demonstrate sensitivity to and an understanding of the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, including those with physical and/or learning disabilities. Required Applicant Documents:1. Resume2. Cover Letter3. Personal Qualifications Statement To apply for this position, visit us online at http://www.clpccd.org/hrEOE Copyright 2009 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-ca2ac01bf3d874fca860c07acea33902

Job Title: Security Communications Dispatcher Company: Chabot-Las Positas Community College District Location: Pleasanton, CA Description: Chabot-Las Positas Community College District Security Communications Dispatcher (#2CPR13) Location: Chabot College, 25555 Hesperian Blvd, Hayward, CA 94545 Department: Chabot - Safety and Security Work Schedule: Monday through Friday, 30 hours/week, 4:00 p.m. - 10:00 p.m., 12 mos/year. Pay Rate: $2,491.19/month Closing Date: 09-03-2010 Job Summary: This class is specialized to the Security Department with responsibility to coordinate office activities and assist students, faculty, staff and the general public. Under general supervision, the incumbent provides administrative support and performs a variety of duties in varying degrees of knowledge of the policies and procedures of both the District and the Security Department. This position requires providing information involving both facts and some interpretation and a moderate degree of independent judgment. Representative Duties and Job Characteristics: 1. Compose and prepare various letters, memoranda, reports and statistics as needed; 2. prepare and maintain daily activity logs, record keeping, filing and indexing of various records; 3. collect and compile statistics of citations, incident reports, and officer activities; 4. provide and maintain centralized radio communication with all security officers and student cadets on assignments, including, when appropriate custodial, grounds and maintenance personnel; 5. monitor fire and intrusion alarm systems; 6. report maintenance and parking lot problem to the Maintenance and Operation Department; 7. receive and respond to calls regarding alarms, injury, accidents, disturbance, bomb threats, or suspicious person(s) on campus; 8. receive and respond to emergency calls from students, faculty, staff and the public requesting assistance; determine priority; dispatch security officer(s) to ascertain if further help is needed; 9. answer non-emergency calls for assistance and contact appropriate agency; 10. receive and coordinate emergency calls, take down pertinent information and convey to 911 dispatcher at the Hayward Police Department (HPD); assist requests involving other emergency services as necessary; 11. utilize computer applications to retrieve and create documents using word processing software; 12. greet visitors and provide information or make appropriate referrals to other offices on campus; 13. participate in the selection and training of new dispatcher and student assistants as required; 14. order office supplies and equipment; maintain office supply inventory control; 15. type requisitions for vendor services; 16. maintain log and issue Sonitrol codes to authorized personnel; 17. order, maintain and issue keys as required by personnel; 18. screen incoming emergency messages for student and faculty; 19. maintain Lost & Found storage; 20. monitor Simplex Fire Alarm panel and maintain file of quarterly testing; 21. serve as liaison for college with processing agency for citations; 22. assign hearing date for second level citations; 23. perform other related tasks as required. Minimum Education & Experience: Any combination of education and one year full-time experience that could provide the required knowledge and skills to perform the assigned duties. Attendance at 24 hour State mandated course in Campus Security is highly desirable. Minimum Qualifications - Knowledge, Skills and Abilities: Knowledge of: Standard radio or telephone communications receiving and transmitting equipment; correct English usage, spelling, grammar, punctuation and vocabulary; basic math calculations; and modern office procedures, methods and equipment including computers and word processing applications. Skill to: Operate a variety of office equipment including computers and supporting word processing and spreadsheet applications; and type and enter data at a speed necessary for successful job performance. Ability to: Respond to a variety of requests; prepare correspondence and memos; learn specialized terminology and procedures of assigned office; learn standard broadcasting procedures and rules; learn the geography and street system of the District; work independently; exercising judgment in establishing priorities in emergency situations; operate office machines with the ability to learn word processing equipment; set up and maintain a variety of files and records; handle a variety of concurrent tasks in an efficient manner; supervise student assistants as assigned; follow written and oral directions; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work. Demonstrate sensitivity to and an understanding of the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, including those with physical and/or learning disabilities. Required Applicant Documents: 1. Resume 2. Cover Letter 3. Personal Qualifications Statement To apply for this position, visit us online at http://www.clpccd.org/hr EOE Copyright 2009 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency

Job Title: Customer Service Dispatcher Company: Company Confidential Location: Irvine, CA Description: Company Description: Services provided by the Company include the design, fabrication, and installation and repair, service, and inspection of fire sprinkler and fire alarm systems. The U.S. market for fire protection installation and maintenance services is estimated at $9.0 billion annually and continues to grow steadily. The Company has grown at a rapid rate over the past five years and intends to continue to pursue aggressive growth and geographic expansion over the foreseeable future. Position Responsibilities: This position will be responsible for providing customer service, dispatching and managing work orders, tracking customer inspections, and managing overall customer relationship for clients within National Accounts business unit. Specific activities include: Customer Service Develop positive and professional rapport with assigned account contacts, including timely follow up required for good customer service Develop positive and professional rapport with Districts and Affiliate Subcontractors, including communicating the scope of work on each call Dispatching Work Orders Receive and dispatch work orders to the customers expectations Track and communicate the status of all work orders to Affiliates and Customers, including following up on all work orders daily for accurate and timely completion Track NTE on all work orders Track all open and closed work orders, including updating daily reports with schedule dates, estimated completion dates, and close dates Review all Affiliate paperwork before invoicing Tracking Inspections Send inspection schedules to Affiliates one month prior to scheduled date Follow through weekly on inspection for status of completion Track all open and finished inspections Follow up on completed inspections with Affiliates to make sure the paperwork and invoices are sent to National Account in a timely manner Check all paperwork for completeness and accuracy Qualifications: The ideal candidate for this position will have some relevant experience as well as a willingness to work in a team environment. Specific qualifications include: Willing to learn and help out where required Be flexible and willing to adjust with fast paced work environment Good interpersonal and communication skills. Detail oriented. Self motivated. Ability to manage multiple projects simultaneously. Ability to work well independently and in a team environment. Compensation: Based on experience.

Job Title: Dispatcher [SEI] Company: Lennox International Location: Antioch, CA Description: Innovate your career. When you choose Lennox International, you know you're getting the best.That is why when you work at Lennox International, you know you are among the best.As a leading innovator of home and commercial, heating, cooling, refrigeration, air-quality, and related services, Lennox International is committed to helping our people innovate our products and their careers. Join over 14,000 employees worldwide who build our heritage of integrity and innovation. At Lennox International, we make your home, your businesses, and your work, a better place. The general role responsibilities of a Dispatcher are as follows: Demand Service: Review any "On Hold" tickets to determine if they are ready to be dispatched. Review next day's unassigned tickets to create the most efficient routes and assign to the appropriate technicians. Call all "first call" customers to confirm appointments. Page next day's "first calls" to the assigned technicians. Contact each "First Call" customer on the day of the calls Ensure technicians call in to initiate time stamping for travel, start, and completion times. Contact next customers to confirm appointments and page calls to the assigned technicians. PLUS Agreements: Review confirmed tickets (Pink) to create the most efficient routes and assign to the appropriate technicians Call all "first call" customers to confirm the appointments Page the next day's first calls to the assigned technicians Contact each "First Call" customer on the day of the calls Ensure technicians call to initiate time stamping for travel, start, and completion times Contact next customer to confirm appointments and page the call to the assigned technicians Requirements Minimum requirements: High School Diploma or GED 3+ years of dispatching experience HVAC experience a plus computer experience Excellent customer service and communication skills Experience using the STARS system helpful

Job Title: Dispatcher Company: Location: San Diego, CA Description: SUMMARY Responsible for receiving, logging, prioritizing, assigning and tracking all in-coming service requests for the Housekeeping, Facilities, Information Technologies and Telecommunications Departments. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answer telephones in a professional, courteous manner providing personalized guest service. 2. Maintain accurate records in Maximo and logbooks. 3. Assign guest requests to Facilities, Housekeeping, IT and Telecommunication staff. 4. Operate computers, radio base stations, paging equipment and multiple phone lines. 5. Accurately prioritize incoming service calls and assign them to the appropriate technician or trade group. 6. Track progress of repair and service calls, providing follow-up communication with the various requestors, guests and other hotel departments. 7. Provide for means of group wide communications, keeping all relevant staff members up to date on repair issues and general hotel status as it relates to the department. 8. Coordinate response of HDC staff during emergency conditions in accordance with established procedures. 9. Keep management informed of pertinent guest and personnel issues. 10. Prepare room assignments, public area assignments, turndown and other Housekeeping assignments. 11. Prioritize the preparation of VIP and queue rooms. 12. Adhere to all performance expectations outlined in the HDC Associate Handbook. 13. Communicate and coordinate with outside vendors and service providers. 14. Prepare the Housekeeping Room Attendant weekly schedule. 15. Distribute unclaimed lost and found items returned from Loss Prevention. 16. Organize departmental paper flow. 17. Ensure that safety procedures are being followed and unsafe conditions or work practices are promptly reported. 18. Perform other tasks as assigned by management. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only duties to be performed by the associate in this position. Other duties will be assigned. EDUCATION and/or EXPERIENCE Must possess basic typing, math skills, basic computer applications skills, experienced in MS Office, Outlook, Windows functions, good telephone etiquette, legible handwriting skills, work well under pressure and be detail oriented. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. REASONING ABILITY Ability to apply common sense understanding to carry out detailed instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables in standardized situations. Ability to deal with problems involving routine as well as unusual guest service needs. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to taste or smell. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, the ability to adjust focus and distinguish colors. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. http://www.hoteldel.com/employment.aspx

Job Title: Office Administrator/ Dispatcher Company: Location: San Francisco, CA Description: Local growing maintenance company is seeking an experienced and highly motivated individual to take charge of the office administration, customer care Scheduling and dispatching. KEY RESPONSIBILITIES: * Customer care: Answer incoming customer calls, requests and inquiries * Including describing products and services available, quoting prices and selling services * organizing an maintaining customer data base * Organizing and maintaining projects and jobs schedules using computer dispatch program * Light bookkeeping A/P, A/R * General office duties: filing, order supplies etc. * Maintain email/direct marketing campaigns. QUALIFICATIONS: * Have excellent Communication, Organizational and writing skills * Ability to organize, dispatch tasks and manage time efficiently * Ability to understand, interpret, and leverage customer?s maintenance needs and marketing demands to create and implement new marketing campaigns * on and off line * Geographical knowledge of the Greater Bay Area * Strong user of social networks, blogs etc. * Strong Microsoft office skills * Basic knowledge of Adobe Creative Suite applications a plus * Ability to take on additional responsibilities as needed.

Job Title: Dispatcher Company: Adecco Location: Redding, CA Description: Adecco jobs for you Dispatcher Location: Redding, CA Category: Administrative & Clerical Status: Direct Hire Reference: US_EN_ Register to View 382 Salary: $10 - $12 Hourly Posted: August 25,2010 Answer phones, coordinate & dispatch service calls, enter service tickets, set up job files, manage/submit warranty claims. Complete various paperwork including duct testing paperwork & maintenance renewals. Type proposals and letters. Post materials and Fab sheets. Receive materials and log equipment from vendors. Pay is $10-$12/Hour DOE. James Jansen 80 Hartnell Avenue Register to View Close Please name your saved job 2010 Adecco. All rights reserved. Technical support Privacy policy Terms of use USA Office locator Sitemap

Job Title: Administration/Inside Sales/Customer Service/Dispatcher Company: Location: Los Angeles, CA Description: Administration / Inside Sales / Customer Service / Dispatcher WE REQUIRES 2-5 YEARS EXPERIENCE IN DISPATCHING SERVICE TECHNICIANS(MAINTENANCE/SERVICE/CONSTRUCTION CREWS)AND OFFICE MANAGEMENT. TITLE: -Dispatcher, Office Manager, Inside Sales COMPANY: -Lawrence Doors is an 83 year old Southern California company that offers sales and 24 hour service of all types of commercial and industrial doors /gates. WEBSITE: -www.lawrencedoors.com www.door911.com www.criterionproducts.com REQUIREMENTS / NEED SKILLS: -2-5 years of work experience with a similar service or maintenance type company dispatching crews and managing all daily office duties. SKILLS -Type 45 wpm or better -Computer literate -Excellent written and verbal communication skills (Spanish speaking a plus) -Ability to multi-task in a fast paced environment is a must -Problem solving attitude -Can answer the phone with a smile and positive attitude -Excellent organization skills -Mechanical DUTIES: -Dispatching crews -Invoicing/ billing and collection calls -Customer service -Inside sales / Marketing -Problem solving and critical thinking -General office work -Purchasing, misc. as needed CONTACT: -Call Rachael Register to View Register to View , email resume to Register to View or fax Register to View LOCATION: Baldwin Park Hours: Monday-Friday, 7:30am to 4:30pm