Position: Inspection Coordinator

Duration: Permanent

Location: Based out of Ypsilanti, MI

Salary/Pay Rate: $20-22/hr

Key skills:

1.            Experience with inspecting Fire or Sprinkler systems

2.            Detail oriented and excellent organization skills

3.            Customer relations experience

Key Responsibilities:

Inspection Coordinators must always practice good verbal and written communication skills.

· Meet customer requirements

· Coordinate and schedule a variety of inspections, including but not limited to fire alarms, fire sprinklers, fire extinguishers, backflow, emergency lights, and more.

· Create accounts in building reports.

· Review & update Inspection prices in FieldHub.

· Open/Close Inspection Work Orders.

· Review & upload reports into governing compliance engines.

· Schedule repairs for deficiencies found during inspections.

· Respond to technician & customer questions promptly.

· Ensure all resources are available for scheduled inspections.

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all-inclusive.

· Excellent verbal and written communication skills.

· Outstanding Attitude, Positive mindset, and willingness to smile in the face of adversity.

· Maintain a positive attitude to customers and coworkers.

· Ability to navigate the internet.

· Proficient in Excel and Outlook.

· Excellent organizational skills and attention to detail.

· Strong problem-solving skills, ability to look at a problem as an OPPORTUNITY.

· Ability to prioritize tasks.

· Ability to act with Excellence, Integrity, and Professionalism.

· Ability to build relationships.

· Willingness to do whatever it takes to win.

Performance Metrics:

· Inspection Scheduling Accuracy: 100% of inspections scheduled and completed on time.

· Customer Satisfaction: Positive feedback scores or response times to inquiries.

· Work Order Accuracy: 100% of work orders opened/closed correctly the first time.

· Report Upload Timeliness: 100% of inspection reports uploaded to compliance systems within defined timelines.

· System Accuracy: Minimal number of errors in Building Reports or FieldHub entries.

· Compliance Rate: 100% of inspections and documentation meeting AHJ or internal compliance requirements.

Key Traits for Success:

· Clear Communicator: Strong verbal and written communication across teams and with customers.

· Organized & Detail-Oriented: Able to juggle scheduling, documentation, and compliance tasks with precision.

· Positive Mindset: Keeps a great attitude even under pressure; solution-focused.

· Tech-Savvy: Comfortable using software tools like Outlook, Excel, and web platforms.

· Resilient & Adaptable: Adjusts quickly to schedule changes and shifting priorities.

· Team-Oriented: Builds relationships internally and externally to drive collaboration.

· Integrity-Driven: Acts with honesty, professionalism, and accountability.