Maintenance Director - The Fairmont at Willow Creek

CWS Purpose : Enhancing Lives the CWS Way

CWS Values:

Honoring Our Word

Do what you say you will do.

• Employ thoughtful and careful consideration when making a commitment.

• Take ownership of your commitment.

• Follow through on promises consistently.

Ethical Dealings are Paramount

Do the right thing all the time, every time.

• Be open and honest in all situations, especially when its difficult to be so.

• Respect confidentiality and protect privacy.

• Put other employees, residents, and investors before yourself.

• Charge fair and appropriate fees to our investors.

A Respect for People

Treat others the way you want to be treated.

• Use honest, thoughtful, and specific communication.

• Be responsible for how you are heard.

• Be transparent and inclusive.

• Share information timely and consistently.

• Have empathy search for the truth and be intentionally slow to understand.

Requirement for Profitability and Sustainability

Bring value to our employees, residents and investors in a company designed for the long term.

• Promote mindful spending.

• Be efficient.

• Be forward thinking.

• Grow with courage.

• Be team oriented.

A Demand for Excellence with a Sense of Urgency

Be intentional. Be accurate . Be timely . CARE.

• Go above and beyond.

• Get after it.

• Hold yourself and each other accountable.

• Inspect what you expect.

• Communicate what matters most.

• Delight the customer.

• CWS Values : You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.

• Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

Whats Your Purpose?

What You Will Do

As a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction. The ideal candidate should possess the following:

• Leadership : You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
• Quality Control : You will provide feedback to the team on their work, and arent afraid to roll up your sleeves to help with work orders and projects.
• Expense Management : You will review and analyze the property budget to ensure expenses are maintained within guidelines.
• CWS Values : You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.

What Your Day Consists Of

• Lead maintenance team members
• Embrace, engage, motivate and train team members
• Prepare make-ready apartments
• Complete service requests
• Maintain inventory and shop organization
• Perform common area maintenance
• Lead preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Lead and participate in the CWS Risk Management and Safety Programs

What You Bring To Us

• High school diploma or GED (required)
• Yardi software experience (preferred)
• Microsoft Office and Outlook software experience (required)
• EPA, HVAC I & II, CPO and local certifications (required)
• Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
• Possess a valid drivers license and current automobile insurance (required)
• Own a basic set of hand tools (required)
• Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
• Basic computer skills
• Able to adhere to company policies, procedures, and practices
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Possess supervisory/managerial skills
• Able to perform work responsibilities at locations other than home property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities
• Able to respond to emergency calls outside of normal business hours while setting the expectations for on-call rotations with team