Dispatcher

Cooper's Plumbing & Air locations in Bainbridge, GA & Tallahassee, FL - Positions available in both locations!

Do you have a passion for success in your career? Are you driven to grow, learn, and be the best in your job? Do you thrive on hard work and amazing results? Look no further - Cooper's Plumbing & Air wants to help you find the job you deserve!

At Cooper's Plumbing & Air, we believe that being responsive, respectful and reliable is the foundation of our success. When you join our team, you become part of our family, and we treat you that way! We realize that happy customers are a result of a happy team of employees serving them, and we do all we can to keep our team happy. In addition to all of the benefits we offer, we work hard to build a nurturing environment that allows you to continuously learn and grow in your career!

What We Offer!

• Competitive Compensation
• Bonus + Commission Opportunities
• Health, Dental & Vision Insurance
• 401(k) + Company Match
• PTO + Paid Holidays
• Life Insurance
• Professional Development
• Paid Training
• And so much more!

Established in 1997, Cooper's Plumbing & Air is family owned and operated, and proudly serves Bainbridge, GA and Tallahassee, FL. Our mission is to provide Responsive, Respectful, & Reliable service with a 100% Satisfaction Guarantee. Join our team and enjoy competitive pay, extensive benefits, and the chance to achieve your personal goals alongside a supportive and excited team. When you start to work at Cooper's, you'll find the career you expect! Apply Today!

Dispatcher

Bainbridge, GA

Full Time

Mid Level

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Do you love being in the middle of all the action? Are you organized and enjoy coordinating multiple tasks at once? Then we have a golden opportunity for you! We are a business seeking a Dispatcher to join our thriving company.

Who we are:

Cooper's Plumbing & Air is a great place to work! We look for individuals who approach their work with a sense of pride and professionalism. In addition, we strive to hire people who enjoy providing friendly, professional service, and who believe in doing the right thing for our customers - every time. We are currently looking for a Dispatcher to join our team serving the Southwest Georgia, Tallahassee, and surrounding areas.

We are looking for an organized, efficient Dispatcher with an eye for detail and a high level of accuracy. The successful Dispatcher is professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills.

What We Offer:

• Competitive Pay & Benefits
• Medical, Dental & Vision
• 401k
• Paid Time Off & Paid Holidays

Requirements:

• Task-oriented with the ability to multitask in a busy environment
• High level of accuracy and efficiency
• Exceptional verbal and written communication skills
• Goal driven to meet daily performance commitments
• Willingness to constantly learn and grow
• Proficient in Microsoft Office
• Plumbing knowledge is a plus, but not required.

Responsibilities:

• Dispatch technicians to service and maintenance calls
• Utilize a courteous and pleasant demeanor to ensure the customer is satisfied and that all needed information is received during the call
• Manage the dispatch board to keep field personnel on the move and generating revenue
• Help the field team by taking detailed notes for service calls and entering them into our system
• Get to know your technician's, likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful
• Answer customer questions
• Impact the company's bottom line by problem-solving and turning frustrated clients into a repeat customer

We are an equal opportunity employer