Marine Fire Service Technician

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do:

Receive service calls from Service Team, including a brief description of equipment/system malfunctions

Contact customer representative and ascertain equipment/systems problems

Diagnose problems and perform service and repairs on marine and offshore fire detection systems, with emphasis on addressable fire alarm platforms (Tyco / Zettler / Minerva series, including T2000 panels)

Follow prescribed troubleshooting procedures and refer to technical manuals and OEM documentation

Service, troubleshoot and install Fire & Life Safety systems, including Tyco Marine and Zettler systems

Read and interpret blueprints, diagrams, and schematics

Support Sales and Business leader on commercial proposal elaboration, defining service and project scopes and solutions

Support commissioning, testing, and loop/device diagnostics

Provide excellent customer service and communication

Participate in on-call rotation and emergency response activities

Train and mentor team members when applicable

How you will do it:

Troubleshoot and repair installed systems including panel diagnostics, loop configuration, and device addressing

Utilize OEM documentation and technical resources

Program and configure addressable fire alarm systems and network panels

Work within marine safety standards and environments

Provide documentation and service reports in a timely manner

Support system upgrades and retrofits

What we look for:

Required:

5+ years of experience in low voltage and Fire/Life Safety systems

Experience with addressable fire alarm systems (Tyco, Zettler, Minerva preferred)

Ability to read technical drawings and manuals

Strong troubleshooting skills

High School Diploma or equivalent

Valid drivers license

Additional Requirements:

Willingness to travel frequently, including international travel

Ability to work in marine and offshore environments (vessels, shipyards, offshore platforms)

Availability for emergency call-outs and after-hours service

Comfortable working in physically demanding and confined environments

This position is non-union

Preferred:

NICET Level II or higher

Marine or offshore system experience

Experience with loop-based architecture and networked fire panels

HIRING HOURLY RANGE: $29-$40 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at
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