Campus Safety Dispatcher

Jobs Northampton, MA Campus Safety Dispatcher Smith College Campus Safety Dispatcher Northampton, MA Apply NORTHAMPTON Casual Campus Safety Dispatcher College Police Dispatcher is a non-sworn, critical role responsible for answering emergency lines (campus emergency number 5555) and business lines, operating radio communications, and monitoring security/fire alarms. They utilize Computer-Aided Dispatch (CAD) systems to prioritize incidents, dispatch campus police, security officers, emergency services, and update logs. They often manage mass notifications through the college\'s RAVE system. This is a casual, non-benefitted position. Pay for this role is typically between \$18.76-\$22.93 hourly covering the middle half of market compensation. Actual compensation will vary based on individual qualifications. Key Responsibilities Emergency Communications: Answer emergency and non-emergency calls, obtaining critical information, and dispatching police, fire, or medical units. Alarm/Camera Monitoring: Monitor security, intrusion, card access, and fire alarm systems. Periodically monitor numerous security cameras. Data Entry/Records: Log incidents into our CAD system. System Inquiries: Perform CJIS (Criminal Justice Information Systems) queries for license, warrant, or criminal history checks. Public Interaction: Handle walk-in requests for assistance at the police department. Required Skills and Qualifications Communication: Excellent verbal and written skills, with the ability to maintain composure during stressful, high-pressure situations. Technical Proficiency: Ability to operate radio systems, CAD software, and Microsoft Office. Be able to attain DCJIS certification. Certifications: While not required - EMD (Emergency Medical Dispatch) and APCO PST1 certifications, or the ability to obtain them is helpful. Background Check: Must pass a thorough background check. Availability: Must be able to work varied shifts, including nights, weekends, and holidays as this position is for an on-call member (casual position with Smith College). Minimum Qualifications High School Diploma or equivalent required. Previous experience in public safety, security, or customer service. Preferred Qualifications Good customer service skills Ability to work in a fast paced, multi-tasked environment CAD knowledge DCJIS certification APCO certification Active Filters Campus Safety Dispatcher Northampton, MA Clear All Apply