Hoist And Crane Service Technician

Hoist and Crane Service Technician Job Description The Hoist and Crane Service Technician installs, inspects, troubleshoots, and repairs hoists and cranes in a variety of industrial environments. This field-based role starts and ends at your home, with paid travel from the time you leave until you return. You will use a company-provided vehicle and mobile app to receive job assignments, complete service work, and document repairs while delivering professional, customer-focused service on-site. Responsibilities Travel from home to customer sites using a company-provided vehicle, clocking in and out through a mobile app when you begin and end your workday. Review daily assignments in the app, including both quoted and non-quoted jobs, and report to the office for further instructions when no job is listed. Execute quoted jobs by following detailed scopes of work that outline the issues, required parts, tools, and estimated time to complete the repair. Respond to non-quoted service calls, such as cranes that will not move or lift properly, and perform thorough troubleshooting to identify root causes and implement effective repairs. Inspect, service, and repair hoists and cranes, including mechanical, hydraulic, and electrical components, to ensure safe and reliable operation. Use hand tools, power tools, and specialized equipment to perform maintenance, adjustments, and component replacements on cranes and hoists. Perform electrical troubleshooting on systems that may include PLCs, VFDs, contactors, 460V circuits, electric motors, and 3-phase power. Apply lockout/tagout procedures to ensure a safe working environment while performing maintenance and repairs. Interpret and work from blueprints, schematics, and technical documentation to diagnose issues and plan repairs. Conduct crane inspections and document findings, noting any deficiencies, safety concerns, or recommended corrective actions. Retrieve tools, parts, and equipment such as scissor lifts from the plant or office as needed and return them after completing jobs. Operate and work from scissor lifts and man lifts at heights up to approximately 100 feet to access cranes and hoists. Prepare clear and accurate reports on repairs performed, parts used, and recommendations for additional service or preventive maintenance. Communicate professionally with customers on-site, explaining issues, proposed solutions, and the value of recommended services. Proactively identify potential issues or opportunities for improvement in customer equipment and suggest solutions rather than waiting for failures. Participate in an on-call rotation, responding to after-hours service requests as required by a 24/7 facility environment. Maintain basic personal tools as specified by the company tool list and keep them in good working condition. Work safely in industrial environments, following all safety procedures and using appropriate personal protective equipment. Perform physically demanding tasks, including extensive walking, climbing, and lifting items weighing 50 pounds or more. Essential Skills Hands-on experience working with cranes, hoists, or similar industrial lifting equipment in a service or maintenance capacity. Strong mechanical aptitude with the ability to repair and maintain mechanical components on hoists and cranes. Practical knowledge of hydraulics, including troubleshooting and repair of hydraulic systems used in lifting equipment. Electrical troubleshooting skills, including experience with PLCs, VFDs, contactors, 460V systems, electric motors, and 3-phase power. Ability to read and interpret blueprints, schematics, and technical diagrams to guide troubleshooting and repairs. Experience performing crane inspections and documenting findings in accordance with company or industry standards. Proficiency with hand tools and field service tools required for installation, maintenance, and repair of industrial equipment. Knowledge and practical application of lockout/tagout procedures to ensure safe work on energized equipment. Comfort working at significant heights, including on scissor lifts up to approximately 30 feet and man lifts up to approximately 100 feet. Physical ability to perform extensive walking, frequent climbing, and lifting of 50 pounds or more in demanding environments. Willingness to participate in an on-call rotation, including responding to service calls outside standard working hours. Strong soft skills, including clear communication, professionalism with customers, and the ability to build trust on-site. Self-starter mindset with the ability to work independently, identify issues proactively, and take initiative without constant direction. Ambitious, solution-oriented approach with a focus on delivering high-quality service and identifying additional ways to support customers. Additional Skills & Qualifications Field service experience in industrial environments such as steel mills or heavy manufacturing facilities. Experience using a mobile app or digital tools to receive assignments, track time, and document service work. Comfort working in dirty, dusty, and non-temperature-controlled environments on a regular basis. Sales-minded approach, including the ability to recognize additional service needs and effectively communicate the benefits of recommended work to customers. Ability to manage time effectively while handling a mix of quoted and non-quoted jobs throughout the week. Willingness to relocate, with relocation assistance potentially available for the right candidate. Why Work Here? The company offers a highly competitive hourly structure with significant overtime and premium pay opportunities, including time-and-a-half and double-time for qualifying hours and days. You can earn monthly bonuses that may reach up to 8% of your monthly income, with year-end goals that can provide additional payouts if you fall short in specific months. Travel time from home to job sites is paid, and you receive a company vehicle along with covered fuel, insurance, and vehicle service. The culture emphasizes teamwork, flexibility once trust is established, and a supportive environment where high performers are recognized and rewarded. Relocation assistance may be available for the right candidate, providing an additional incentive for those seeking a long-term, stable opportunity. Work Environment This is a field-based role with a standard schedule of approximately 7:00 a.m. to 3:30 p.m., Monday through Friday, with some days extending to 5:00 p.m. or later and an average workweek of around 50 hours. You will participate in an on-call rotation one to two times per month for a week at a time in support of a 24/7 facility environment, with a minimum of four hours of pay for each on-call response. The work environment varies depending on the customer, with frequent assignments in demanding industrial settings such as steel mills. Conditions are often dirty, dusty, and not temperature controlled, requiring comfort working in heat, cold, and other challenging conditions. You will regularly use a company-provided vehicle, a mobile app for timekeeping and job assignments, and equipment such as scissor lifts and man lifts to access cranes at heights up to approximately 100 feet. The role involves extensive walking, climbing, and lifting, and you will frequently move between plants, offices, and job sites to pick up tools, parts, and lifts and return them after use. Appropriate safety gear and attire suitable for industrial environments are required. Job Type & Location This is a Permanent position based out of Little Rock, AR. Pay and Benefits The pay range for this position is $72800.00 - $93600.00/yr. Relocation assistance available for right candidate. Receives time and half after 8 hours in a day Receives time and a half on Saturdays Receives time and half for hours worked between 6p-12a Receives double time on Sundays Receives double time on time worked between midnight and 6am. MONTHLY bonus potential - could be up to 8% of monthly income They also have year-end goals and if you meet that and missed any of your months, they will true you up and pay you out (Think like year end contest at Aerotek if you missed any quarters) Great culture, flexibility once earned, good team as a whole. Workplace Type This is a fully onsite position in Little Rock,AR. Application Deadline This position is anticipated to close on Jun 12, 2026. About Aerotek We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.