Fire Sprinkler Service Technician

at Insight Global, LLC in Alsip, Illinois, United States Job Description Job Description Conduct routine inspections and testing of wet, dry and pre-action systems fire sprinkler systems, to identify and address any issues or deficiencies, as per NFPA 25 requirements Prepare detailed reports documenting inspection findings, test results, and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards. Test and evaluate system functionality of sprinkler heads, valves, piping, pumps, and control systems. Inspect piping, fittings, and connections for signs of corrosion, leaks, or damage, recommending necessary repairs or replacements Perform maintenance tasks on fire sprinkler systems, such as replacing damaged or malfunctioning components, cleaning pipes and sprinkler heads, lubricating moving parts, and adjusting system settings to ensure optimal performance Inspect Fire pump assemblies, including testing flow rates, pressure levels, and mechanical integrity Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality. Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform. Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job-related notes, to prepare and deliver repair estimates in a timely manner Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction. Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ... learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements High school diploma or equivalent; technical or vocational training in fire alarm systems or related field preferred. 5 Years of experience Solid understanding of fire protection codes, standards, and regulations, including NFPA 13, NFPA 25 and relevant building and fire codes. Required: NICET III certifications OR ASE OR US Department of Labor Approved Apprentice FNP825 Certification Prior experience in the installation, maintenance, and repair of fire sprinkler systems in commercial and industrial settings. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently. Excellent communication and customer service skills, with the ability to interact professionally with clients and team members. Valid driver's license with a clean driving record and willingness to travel to client sites as needed. Ability to work independently with minimal supervision and as part of a team in a fast-paced environment. Valid driver's license with a clean driving record. To view full details and how to apply, please login or create a Job Seeker account