Mechanic - Service Technician ( Packaging Machinery )

Raque Food Systems is seeking a skilled and motivated Assembly Mechanic / Service Technician to join our growing team. This dual-role position involves the assembly of custom food production machinery in our facility and traveling to customer sites for equipment installation, maintenance, and repair. The ideal candidate will be mechanically inclined, experienced in TIG welding, and capable of delivering excellent customer service during field visits.

Key Responsibilities

Service Technician Duties

• Communicate with customers regarding service needs and maintenance schedules

• Recommend solutions or products based on customer requirements

• Answer questions related to equipment usage, availability, and service procedures

• Follow up after service visits to ensure customer satisfaction and provide ongoing support

• Coordinate drawings, estimates, and proposals for customer-specific projects

• Complete service and expense reports in accordance with company procedures

• Comply with company travel policies and guidelines

Assembly Mechanic Duties

• Safely use hand and power tools in the assembly of machinery

• Read and interpret mechanical blueprints, specifications, and assembly instructions

• Position and align parts and subassemblies using measuring tools and templates

• Perform quality TIG welding on stainless steel components to USDA standards

• Monitor production output and ensure compliance with quality standards

• Inspect materials, products, and equipment for defects or malfunctions

• Maintain accurate records of hours worked and job costing

General Responsibilities

• Maintain a clean, safe, and organized work environment by following safety protocols

• Comply with all PPE requirements and company safety policies

• Perform other duties as assigned by management

Physical Demands

• Stand for 9–10 hours per day

• Regularly walk, bend, stoop, kneel, or crouch

• Use hands to handle or feel components and tools

• Lift and/or move up to 50 pounds regularly

• Work may require exposure to loud environments, vibration, and outdoor conditions (heat/cold)

Work Environment

• Regular exposure to moving mechanical parts and industrial equipment

• Work may occur in both manufacturing and customer site environments

• Noise level is typically moderate; occasional exposure to extreme weather conditions

Qualifications

• Mechanical assembly experience required; experience with food production machinery preferred

• Proficient in TIG welding, especially on stainless steel

• Ability to read and interpret blueprints and technical drawings

• Strong communication and interpersonal skills

• Willingness and flexibility to travel frequently based on production and service needs

• High school diploma or GED required; technical training or certification is a plus

Ready to join a company that builds innovative machinery and values your mechanical skill set? Apply today!