Shop Maintenance Manager - St. Cloud

Summary

The Shop Maintenance Manager is directly responsible for providing overallleadership to the maintenance shop. They are responsible for the strategicplanning, organizing, leading, and controlling of all onsite maintenance relatedfunctions. The Shop Maintenance Manager will supervise and coordinate theactivities of the maintenance shop by guiding safety and environmental, quality,efficiency, and productivity improvement efforts. Additional responsibilitiesinclude facility and grounds oversight, recruiting, interviewing, hiring, andensuring proper training of technicians.

Education and Experience

Bachelor's degree (B.A.) from a four-year college or university; or 5-7years related experience and/or training; or equivalent combination of educationand experience in the industry.Firm understanding of the transportation industry with a strong workingknowledge of diesel maintenance and repair principles.3 or more years of supervisory experience required.Strong employee performance management, training and coaching, recognition,and reward skills required.Thorough understanding of OSHA general shop safety / Haz-Mat regulations.Thorough understanding of planned and unplanned maintenance, repair, andbody shop processes.Experience with the tools of the trade to maintain and service equipmentsuch as diagnostic procedures, technical support, and reliability improvement.Working knowledge of capital management.Knowledge of how accounts receivables, accounts payable, and inventoryaffect the cycle as well as the techniques for improving working capital and themetrics that can be used to monitor performance.Ability to perform effectively under guidance/limited assistance fromfunctional leadership.Strong interpersonal skills; able to establish trust and rapport with alllevels of staff. Able to relate effectively to diverse cultures.Outstanding coordination, facilitation, consultation, and conflictresolution skills.Able to foster a culture of transparency and a sense of purpose among theteam and create clear accountabilities and metrics using positive andcollaborative methods.Excellent organizational skills and ability to manage and prioritizeworkload in a fast-paced environment.Strong planning and problem-solving skills; able to identify and resolveproblems promptly.Able to gather and analyze information and develop alternative solutions.Excellent communication skills (written, listening, and verbal).Proficiency in Microsoft Office (Word, Excel, and Outlook) required.Willing and able to travel occasionally, including overnight travel.

Essential Duties and Responsibilities

Effectively lead daily shop operations for planned and unplannedmaintenance, repairs, and body shop services on a vast variety of dieseltractors and trailers.Effectively manage equipment logistics including the use of materials,equipment, and employees ensuring safety, quality, and efficient operations.Directly and/or indirectly supervise, Shop Department Managers, ServiceLeaders and Technicians. Resolve most complex business problems for those on theteam.Conduct regular shop safety inspections, correcting discovered deficienciespromptly.Partner with Human Resources in the recruiting, interviewing, selection,onboarding, and training of new employees.Provide effective employee performance management utilizing SMART goals,timely and constructive feedback, coaching for improvement, and progressivediscipline.Ensure continued focus on the expansion and development of a cohesive shopservice customer support team/department.Effective management of department annual operating budget cost center, AP,and AR.Accountable for shop productivity and repair quality, partnering withService Leaders.Monitor the status of open Work Orders to ensure timely processing andposting. Address issues that impact the completion of the repair plan in theestimated time quoted.Monitor equipment out of service and escalate for resolution when needed.Participate in continuous improvement activities by reviewing, changing, andimproving processes in line with changing customer expectations/organizationalgoals.Resolve customer concerns related to maintenance; develop strongrelationships with key stakeholders through frequent and professionalcommunication.Ensure the volume of work produced meets company standards and ensurescustomer satisfaction.Identify trends and initiate changes/improvements necessary to achieve goalsand objectives while ensuring customer needs are met without interruption toservice levels.Collaborate with the diesel tech trainer to design and implement ongoingtraining for new and current employees; recommend development plan prioritiesand provide opportunities that enhance employee career growth.

1. Support ATS' culture by aligning actions, behaviors, performance, anddecisions in accordance with the Company's values as set forth in ourAll-Employee Competencies.Carry out managerial and leadership responsibilities in accordance withATS' policies and applicable laws.Perform key All-Manager Responsibilities; Deliver High Business results,Build the Right Team, Manage for Optimal Performance, and Develop Talent forGrowth.Complete work responsibilities outside of normal business hours as neededand infrequent travel may be required.Perform other duties and responsibilities as assigned.

Physical Demands

The physical demands described here are representative of those that must be metby an employee to successfully perform the essential function of this job.Reasonable accommodations may be made to enable individuals with disabilities toperform essential functions.

This position performs work primarily in an office setting.

Constantly in a stationary position and occasionally will move around.Constantly operates a keyboard and mouse and constantly utilizes a computermonitor(s).Constantly conversing with internal and external customers in person or viathe phone system.Exposure to the following due to walking on the shop floor:Loud noises intermittently require hearing protection.Temperature extremes intermittently due to outside weather conditions.Dirt, dust, grease, chemicals, and odors intermittently.Situations requiring eye protection and steel-toed boots.

Compensation & Benefits

The anticipated base salary range for this position is $100,000 to$130,000. Base salary offered is determined by relevant experience,education, certifications, and geographic as compared to others doingsubstantially similar work. In addition to the base salary, employees may beeligible for performance-based incentives, which can vary depending onindividual and/or company performance.Anderson Trucking Service is committed to supporting our employees with acomprehensive benefits package. Employees will have the opportunity to enroll ina variety of benefit programs including health, dental, and vision insurance, aswell as a 401k retirement savings plan effective on the first of the monthfollowing 60 days of employment. Additionally, we provide paid holidays, paidtime off, access to professional development opportunities, wellness programs,and employee assistance resources to our employees. Our goal is to ensure thatall employees have the support and resources they need to thrive bothprofessionally and personally.