Dispatcher Jobs
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.

- Mallick Plumbing & Heating
- Gaithersburg, MD
- 17 hours ago
- Mallick Plumbing & Heating
- Gaithersburg, MD
- 17 hours ago
Keeping Our Mallick Team Organized and Moving - Become a Dispatcher for Mallick Plumbing & Heating!...
Community Service Coordinator, DRC Job Details Job Location CA - Santa Maria DRC - Santa Maria, CA Position Type Full Time Education Level High School Travel Percentage Up to 25% Job Shift Various...
Dispatchers receive, evaluate, and transmit emergency and routine voice radio messages via telephone, and teletype and automatic alarm; to dispatch required equipment and personnel in accordance with...
A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations....
Create dispatch ticket for all service calls. Dispatch Service Technicians, one call at a time. Dispatch Service Technicians from home office to first call....
written communication skills PC skills- including word processing, spreadsheets, and databases Data entry skills Customer Service Experience Previous Job Experiences Desired: Data entry experience Dispatching...
. · Dispatch service technician according to customer needs. · Provide support for technician to obtain maximum efficiency. · Follow up after emergency calls to ensure proper response times are met....
Manufacturing CMMS Maintenance Scheduler (SAP, Maximo, Oracle)
- Berlin, NJ
- 2 days ago
- Berlin, NJ
- 2 days ago
Pacific Technical Resources, LLC. IT/Engineering Recruitment Professionals "Helping to build Great Companies and Great Lives" Seeking Maintenance Scheduler (CMMS) for a Leader in the Building...
Proficient in dispatching software Service Fusion and utilizing the Google suite....
ESSENTIAL FUNCTIONS AND BASIC DUTIES Take Phone calls and book service requests and orders into service dispatch software Assist customers with service request or orders through email requests Track...
As a Service Coordinator, you ensure customer expectations and commitments are met for all services by scheduling and dispatching resources....
A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations....
Assign and dispatch technicians. Work with Service Managers to address open calls. Respond to inquiries. Create and distribute required reporting....
In this role, you will handle customer calls/emails, dispatching of technicians, invoicing of customers, as well as a variety of other tasks....
HVAC Dispatcher Call Pernell, Inc....
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs Nationwide
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Microsoft Outlook
- Data Entry
- Filing
- Purchase Orders
- DOT Compliance
- Dispatching
- Emergency Management
- Telephone Skills
- Law Enforcement
- Prioritizing
- Criminal Investigations
- Closed-Circuit Television
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Industrial Maintenance
- Scaffolding
- General Maintenance
- Fire Alarm Installations
- Building Maintenance
- Preventive Maintenance
- Irrigation
- Metal Fabrication
- Predictive Maintenance
- Refrigeration
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Field Service
- Facility Maintenance
- Heating Ventilation & Air Conditioning
- General Repair
- Installation
- Inspections
- Electrical
- Drug Testing
- Estimating
- Engineering
- Distribution
- Background Checks
- Military Background
- Driving
- High School Diploma
- Education Experience
- Documentation
- Regulations
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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