Dispatcher Jobs in Phoenix, AZ
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
. + Assist other dispatchers by handling phone/radio overflow when necessary....
Assign and dispatch technicians. Work with Service Managers to address open calls. Respond to inquiries. Create and distribute required reporting....
Service Plumbing Dispatcher/Coordinator
- Mesa, AZ (12 miles from Phoenix, AZ)
- 90+ days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 90+ days ago
We are growing and looking for a Service Plumbing Dispatcher/Coordinator to join our dynamic team....
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Phoenix, AZ
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Microsoft Outlook
- Data Entry
- Filing
- Purchase Orders
- DOT Compliance
- Dispatching
- Telephone Skills
- Law Enforcement
- Criminal Investigations
- Closed-Circuit Television
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Alarm Monitoring
- Industrial Maintenance
- Scaffolding
- General Maintenance
- Fire Alarm Installations
- Building Maintenance
- Preventive Maintenance
- Irrigation
- Predictive Maintenance
- Metal Fabrication
- Refrigeration
- Maintenance Management
- Remodeling
- Computerized Maintenance Management System
- Plumbing
- Field Service
- Facility Maintenance
- Heating Ventilation & Air Conditioning
- General Repair
- Installation
- Inspections
- Electrical
- Drug Testing
- Estimating
- Engineering
- Distribution
- Background Checks
- Military Background
- High School Diploma
- Driving
- Education Experience
- Documentation
- Inventory Management
- Regulations
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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