Dispatcher Jobs in Sacramento, CA

A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.

Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.

1-3 of 3 Jobs

Service Coordinator

  • DuraServ
  • West Sacramento, CA (2 miles from Sacramento, CA)
  • 7 hours ago
  • West Sacramento, CA (2 miles from Sacramento, CA)
  • 7 hours ago

Schedule and dispatch service calls effectively. Order parts, as needed, for service work and maintains records related to parts orders. Process customer credit card payments in a timely manner....

In Person

Dispatcher

  • CoolSys
  • Sacramento, CA
  • 20 days ago
  • Sacramento, CA
  • 20 days ago

Qualifications High school diploma/GED At least 2 years of dispatching experience HVAC/R experience preferred, but not required Strong computer (Excel/Outlook) skills....

In Person

Service Dispatcher

  • Mark III Construction
  • Sacramento, CA
  • 26 days ago
  • Sacramento, CA
  • 26 days ago

These tasks are intended to assure that the administrative and dispatch aspects of the Service Department are timely, efficient, and accurate thereby providing for customer satisfaction and profit for...

In Person

Demographic Data for Sacramento, CA

Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.


Local
National
850,624
18,274
Large

Dispatcher Online Courses and Training Opportunities

iHireMaintenanceAndInstallation curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Grand Central Dispatch (GCD) Free Course
Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...
Field Service Dispatcher Console for Dispatchers
Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...
Dispatcher Console for Admins
Discover how to enhance your dispatcher console with custom settings, filters, and actions. Learn to boost productivity and streamline field service operations. This module includes the following...

Salary for Dispatcher Jobs in Sacramento, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireMaintenanceAndInstallation research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.



Highest Education Level

Dispatchers in Sacramento, CA offer the following education background
High School or GED
32.2%
Vocational Degree or Certification
25.3%
Associate's Degree
17.7%
Bachelor's Degree
17.4%
Master's Degree
3.8%
Some College
1.9%
Some High School
0.9%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Dispatchers in Sacramento, CA
1-2 years
34.4%
Less than 1 year
24.2%
None
20.3%
2-4 years
13.4%
4-6 years
7.7%


Other Career Titles

Here are some other career titles that require similar skills