Dispatcher Jobs in Santa Ana, CA

A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.

Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.

1-4 of 4 Jobs

Router Dispatcher

  • Montebello, CA (23 miles from Santa Ana, CA)
  • 3 hours ago
  • Montebello, CA (23 miles from Santa Ana, CA)
  • 3 hours ago

Experience in dispatching, scheduling routes, and providing training for bus drivers is preferred, but not required....

Fire Systems Service Coordinator

  • Cypress, CA (11 miles from Santa Ana, CA)
  • 4 days ago
  • Cypress, CA (11 miles from Santa Ana, CA)
  • 4 days ago

The right candidate will schedule and dispatch resources to ensure customer expectations and commitments are met for all services. Why is this important?...

Dispatcher/Records

  • Mission Viejo, CA (21 miles from Santa Ana, CA)
  • 30+ days ago
  • Mission Viejo, CA (21 miles from Santa Ana, CA)
  • 30+ days ago

Dispatch appropriate personnel as needed....

Dispatcher

  • Newport Beach, CA (10 miles from Santa Ana, CA)
  • 45+ days ago
  • Newport Beach, CA (10 miles from Santa Ana, CA)
  • 45+ days ago

Skills: Experience dispatching and an understanding of mechanics and compressor operations. Must possess a strong work ethic and must be extremely detail oriented....

Demographic Data for Santa Ana, CA

Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.


Local
National
335,230
8,067
Large

Dispatcher Online Courses and Training Opportunities

iHireMaintenanceAndInstallation curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Grand Central Dispatch (GCD) Free Course
Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...
Field Service Dispatcher Console for Dispatchers
Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...
Dispatcher Training
I have the Number 1 Freight Broker Training course on Udemy with over 2000 5 star reviews. You can take my Freight Broker Training course along with this course. I also have How to Find Shippers...

Salary for Dispatcher Jobs in Santa Ana, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireMaintenanceAndInstallation research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.



Highest Education Level

Dispatchers in Santa Ana, CA offer the following education background
High School or GED
32.9%
Vocational Degree or Certification
25.0%
Associate's Degree
18.0%
Bachelor's Degree
16.7%
Master's Degree
3.8%
Some College
2.0%
Some High School
0.9%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Dispatchers in Santa Ana, CA
1-2 years
34.4%
Less than 1 year
24.2%
None
20.3%
2-4 years
13.4%
4-6 years
7.7%


Other Career Titles

Here are some other career titles that require similar skills