Dispatcher Jobs in District of Columbia
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
Monitors and operates fire alarm monitoring system, dispatches officers to reset all active trouble and fire alarms....
maintenance tickets to service crews....
Demographic Data for District of Columbia
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in District of Columbia
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in District of Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Reporting
- English
- Verbal Communication
- Data Entry
- Multitasking
- Filing
- Individual Counseling
- Dispatching
- Routing
- Report Writing
- Customer Satisfaction
- Telephone Skills
- Law Enforcement
- Events
- Surveillance
- Interpersonal Skills
- Closed-Circuit Television
- Public Safety
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Harm Reduction
- Alarm Monitoring
- Guard Card
- Ged
- Torch Cutting
- Scaffolding
- Fire Alarm Installations
- Preventive Maintenance
- Refrigeration
- Predictive Maintenance
- Irrigation
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Field Service
- Equipment Maintenance
- General Repair
- Heating Ventilation & Air Conditioning
- Installation
- Electrical
- Drug Testing
- Background Checks
- High School Diploma
- Driving
- Documentation
- Education Experience
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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