Dispatcher Jobs in Knoxville, IA
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
- Oskaloosa, IA (24 miles from Knoxville, IA)
- 6 days ago
- Oskaloosa, IA (24 miles from Knoxville, IA)
- 6 days ago
Job Title: Bilingual Electrical Service Coordinator Job Description This role provides frontline support to both internal teams and external customers by addressing a wide range of product-related...
Demographic Data for Knoxville, IA
Moving to Knoxville, IA? Find some basic demographic data about Knoxville, IA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Knoxville, IA
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Knoxville, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Reporting
- Data Entry
- Recordkeeping
- Filing
- Purchase Orders
- DOT Compliance
- Dispatching
- Emergency Management
- Telephone Skills
- Law Enforcement
- Prioritizing
- Closed-Circuit Television
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Industrial Maintenance
- Scaffolding
- Electrical Systems
- Fire Alarm Installations
- Building Maintenance
- Preventive Maintenance
- Predictive Maintenance
- Refrigeration
- Metal Fabrication
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Field Service
- Facility Maintenance
- Heating Ventilation & Air Conditioning
- General Repair
- Installation
- Inspections
- Electrical
- Drug Testing
- Estimating
- Engineering
- Distribution
- Background Checks
- Driving
- High School Diploma
- Documentation
- Education Experience
- Regulations
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills