Dispatcher Jobs in North Carolina

A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.

Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.

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Service Coordinator - Billing Focus

  • Durham, NC
  • 8 days ago
  • Durham, NC
  • 8 days ago

Collection of associated documentation for processing customer and vendor system set-up Dispatching/routing multiple service technicians. Verifying job completion and accuracy of technician notes....

Service Coordinator - Wilmington

  • Wilmington, NC
  • 21 days ago
  • Wilmington, NC
  • 21 days ago

Dispatch service orders to the service technicians. Contact customers to schedule times for service visits. Ensure that all filter lists for the next day are prepared and ready....

HVAC Dispatcher

  • Smithfield, NC
  • 30+ days ago
  • Smithfield, NC
  • 30+ days ago

HVAC Dispatcher Call Pernell, Inc....

Experienced HVAC Dispatcher

  • Sanford, NC
  • 45+ days ago
  • Sanford, NC
  • 45+ days ago

Ensure the TJ List is evaluated and distributed to the correct Dispatcher. Return calls to customers from the afterhours service in a timely manner....

Dispatcher

  • Smithfield, NC
  • 60+ days ago
  • Smithfield, NC
  • 60+ days ago

If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc.!...

Dispatcher

  • Durham, NC
  • 60+ days ago
  • Durham, NC
  • 60+ days ago

Job Description: As a Dispatcher at JD Service Now you will be an integral part of our operations team, responsible for coordinating and dispatching technicians to deliver exceptional service to our...

Central Service Dispatcher

  • Durham, NC
  • 60+ days ago
  • Durham, NC
  • 60+ days ago

skills Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Central Service Dispatcher....

Utilities Service Dispatcher

  • High Point, NC
  • 90+ days ago
  • High Point, NC
  • 90+ days ago

PREFERRED QUALIFICATIONS Previous dispatching experience. Experience with Cayenta....

Customer Service Representative/Dispatcher (Full-Time)

  • Kannapolis, NC
  • 90+ days ago
  • Kannapolis, NC
  • 90+ days ago

We have an immediate opening for a Customer Support Representative/Dispatcher!...

Demographic Data for North Carolina

Moving to North Carolina? Find some basic demographic data about North Carolina below.


Local
National
10,439,413
246,359

Dispatcher Online Courses and Training Opportunities

iHireMaintenanceAndInstallation curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Grand Central Dispatch (GCD) Free Course
Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...
Expert Dispatch Training Course: A to Z Dispatch Training
The trucking industry brings in more than $700 billion dollars in revenue each year. Domestically in the United States alone, trucks account for over 70 percent of total domestic tonnage shipped....
Field Service Dispatcher Console for Dispatchers
Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...

Salary for Dispatcher Jobs in North Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireMaintenanceAndInstallation research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.



Highest Education Level

Dispatchers in North Carolina offer the following education background
High School or GED
32.8%
Vocational Degree or Certification
25.0%
Associate's Degree
18.0%
Bachelor's Degree
16.7%
Master's Degree
3.9%
Some College
2.0%
Some High School
0.9%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Dispatchers in North Carolina
1-2 years
34.4%
Less than 1 year
24.2%
None
20.3%
2-4 years
13.4%
4-6 years
7.7%


Other Career Titles

Here are some other career titles that require similar skills