Dispatcher Jobs in North Carolina

A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.

Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.

1-11 of 11 Jobs

Utilities Service Dispatcher

  • High Point, NC
  • 18 hours ago
  • High Point, NC
  • 18 hours ago

PREFERRED QUALIFICATIONS Previous dispatching experience. Experience with Cayenta....

Customer Service Representative/Dispatcher (Full-Time)

  • Kannapolis, NC
  • 2 days ago
  • Kannapolis, NC
  • 2 days ago

We have an immediate opening for a Customer Support Representative/Dispatcher!...

Service Coordinator

  • Raleigh, NC
  • 4 days ago
  • Raleigh, NC
  • 4 days ago

Serve as backup to the service manager in the scheduling and dispatching of field service jobs. Manage records requests for audits and other inquiries. Serve as backup for customer parts requests....

Field Service Coordinator

  • Charlotte, NC
  • 12 days ago
  • Charlotte, NC
  • 12 days ago

Description The Installation Coordinator is a part of the Site Project Management Team which is responsible for installing company equipment at customer's facilities. Responsible for coordinating...

Service Dispatcher

  • Sylva, NC
  • 14 days ago
  • Sylva, NC
  • 14 days ago

Job Description:We are seeking a reliable and detail-oriented Dispatcher to join our team....

Service Coordinator (onsite)

  • Spring Lake, NC
  • 19 days ago
  • Spring Lake, NC
  • 19 days ago

This role provides coordination of service with technicians, sub-contractors, and customers within designated CTC location.Handles all incoming customer calls including service dispatching, tracking...

Service Coordinator

  • Charlotte, NC
  • 30+ days ago
  • Charlotte, NC
  • 30+ days ago

Responsibilities Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs....

Dispatcher

  • Charlotte, NC
  • 60+ days ago
  • Charlotte, NC
  • 60+ days ago

The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...

Mobile Engagement Dispatcher

  • Concord, NC
  • 45+ days ago
  • Concord, NC
  • 45+ days ago

Ensures timely dispatch of MCM clinical staff to appropriate service calls. Reports problematic behaviors to on-call administrative back-up and MCM program director....

Wet 'n Wild - Security Dispatcher

  • Greensboro, NC
  • 90+ days ago
  • Greensboro, NC
  • 90+ days ago

Maintains a complete log of telephone and radio calls received and transmitted via a computerized dispatching system....

Wet 'n Wild - Security Dispatcher

  • Greensboro, NC
  • 90+ days ago
  • Greensboro, NC
  • 90+ days ago

Maintains a complete log of telephone and radio calls received and transmitted via a computerized dispatching system....

Demographic Data for North Carolina

Moving to North Carolina? Find some basic demographic data about North Carolina below.


Local
National
10,439,413
246,359

Dispatcher Online Courses and Training Opportunities

iHireMaintenanceAndInstallation curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Grand Central Dispatch (GCD) Free Course
Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...
Field Service Dispatcher Console for Dispatchers
Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...
Dispatcher Training
I have the Number 1 Freight Broker Training course on Udemy with over 2000 5 star reviews. You can take my Freight Broker Training course along with this course. I also have How to Find Shippers...

Salary for Dispatcher Jobs in North Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireMaintenanceAndInstallation research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.



Highest Education Level

Dispatchers in North Carolina offer the following education background
High School or GED
32.9%
Vocational Degree or Certification
25.0%
Associate's Degree
18.0%
Bachelor's Degree
16.6%
Master's Degree
3.8%
Some College
2.0%
Some High School
0.9%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Dispatchers in North Carolina
1-2 years
34.4%
Less than 1 year
24.2%
None
20.3%
2-4 years
13.4%
4-6 years
7.7%


Other Career Titles

Here are some other career titles that require similar skills