Dispatcher Jobs in Wheeling, IL

A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.

Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.

1-6 of 6 Jobs

Facilities Service Coordinator

Prime Healthcare
Chicago, IL (20 miles from Wheeling, IL)
19 hours ago

Chicago, IL (20 miles from Wheeling, IL)
19 hours ago

Overview Mon- Fri 7am to 3:30pm. Responsibilities The Facilities Service Coordinator is responsible for the day to day operations of the dept. on a daily, routine basis. The Facilities Service...

In Person

Service Coordinator/Dispatcher

Convergint
Hoffman Estates, IL (12 miles from Wheeling, IL)
2 days ago

Hoffman Estates, IL (12 miles from Wheeling, IL)
2 days ago

In this role, you will handle customer calls/emails, dispatching of technicians, invoicing of customers, as well as a variety of other tasks....

In Person

HVAC Service Dispatcher/Coordinator

Glenview, IL (6 miles from Wheeling, IL)
6 days ago

Glenview, IL (6 miles from Wheeling, IL)
6 days ago

Computer experience and prior HVAC dispatching (or equivalent) is a must. Responsibilities: - Dispatch Service Technicians....

In Person

Service Coordinator - Hoffman Estates, IL

Convergint
Hoffman Estates, IL (12 miles from Wheeling, IL)
16 days ago

Hoffman Estates, IL (12 miles from Wheeling, IL)
16 days ago

Handles incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all...

In Person

Multisite Resident Service Coordinator

Hines
Chicago, IL (20 miles from Wheeling, IL)
30+ days ago

Chicago, IL (20 miles from Wheeling, IL)
30+ days ago

Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence,...

In Person

Service Coordinator

PremiStar
Itasca, IL (11 miles from Wheeling, IL)
60+ days ago

Itasca, IL (11 miles from Wheeling, IL)
60+ days ago

Assist and train dispatchers....

In Person

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Demographic Data for Wheeling, IL

Moving to Wheeling, IL? Find some basic demographic data about Wheeling, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Wheeling, IL

Local

National

Total Population

39,017

Number of Businesses

1,317

City Size

Medium

Dispatcher Online Courses and Training Opportunities

iHireMaintenanceAndInstallation curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Grand Central Dispatch (GCD) Free Course

Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...

Field Service Dispatcher Console for Dispatchers

Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...

Dispatcher Console for Admins

Discover how to enhance your dispatcher console with custom settings, filters, and actions. Learn to boost productivity and streamline field service operations. This module includes the following...

Salary for Dispatcher Jobs in Wheeling, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireMaintenanceAndInstallation research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.

Highest Education Level

Dispatchers in Wheeling, IL offer the following education background

High School or GED

32.2%

Vocational Degree or Certification

25.3%

Associate's Degree

17.7%

Bachelor's Degree

17.4%

Master's Degree

3.8%

Some College

1.9%

Some High School

0.9%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Dispatchers in Wheeling, IL

1-2 years

34.4%

Less than 1 year

24.2%

None

20.3%

2-4 years

13.4%

4-6 years

7.7%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Dispatcher position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills