Dispatcher Jobs in North Andover, MA
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
- Salisbury, MA (16 miles from North Andover, MA)
- 7 days ago
- Salisbury, MA (16 miles from North Andover, MA)
- 7 days ago
A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations....
Service Coordinator Power Systems Field Service
- Londonderry, NH (20 miles from North Andover, MA)
- 9 days ago
- Londonderry, NH (20 miles from North Andover, MA)
- 9 days ago
Overview Milton CAT is seeking a detail-oriented and proactive Service Coordinator to support our Power Systems Field Service team, focusing on industrial engines and generators. In this pivotal...
- Stoneham, MA (13 miles from North Andover, MA)
- 90+ days ago
- Stoneham, MA (13 miles from North Andover, MA)
- 90+ days ago
The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...
- Chelsea, MA (19 miles from North Andover, MA)
- 45+ days ago
- Chelsea, MA (19 miles from North Andover, MA)
- 45+ days ago
It shall be the mission of the Massachusetts Environmental Police, Dispatch Services Bureau, to provide superior Public Safety Dispatch services in an efficient and accurate manner and with the utmost...
Service Coordinator-Central Station Operator
- Lowell, MA (11 miles from North Andover, MA)
- 60+ days ago
- Lowell, MA (11 miles from North Andover, MA)
- 60+ days ago
If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations....
Demographic Data for North Andover, MA
Moving to North Andover, MA? Find some basic demographic data about North Andover, MA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in North Andover, MA
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in North Andover, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Reporting
- English
- Data Entry
- Multitasking
- Logistics
- Filing
- Individual Counseling
- DOT Compliance
- Dispatching
- Routing
- Customer Satisfaction
- Telephone Skills
- Punctual
- Law Enforcement
- Events
- Surveillance
- Public Safety
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Harm Reduction
- Alarm Monitoring
- Guard Card
- Electrical Wiring
- Torch Cutting
- Scaffolding
- Fire Alarm Installations
- Preventive Maintenance
- Refrigeration
- Predictive Maintenance
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Remodeling
- Facility Maintenance
- Field Service
- Heating Ventilation & Air Conditioning
- General Repair
- Electrical
- Drug Testing
- Background Checks
- Military Background
- High School Diploma
- Driving
- Documentation
- Education Experience
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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