Dispatcher Jobs in Massachusetts

A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.

Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.

1-13 of 13 Jobs

Campus Safety Dispatcher Smith College

  • Northampton, MA
  • 2 days ago
  • Northampton, MA
  • 2 days ago

Skills Relevant experience in law enforcement, public safety, security, or emergency dispatching. Experience in a campus or public safety dispatching environment....

Campus Safety Dispatcher

  • Northampton, MA
  • 4 days ago
  • Northampton, MA
  • 4 days ago

Skills Relevant experience in law enforcement, public safety, security, or emergency dispatching. Experience in a campus or public safety dispatching environment....

Service & Plumbing Dispatcher

  • Pittsfield, MA
  • 30+ days ago
  • Pittsfield, MA
  • 30+ days ago

The Service Dispatcher at Laureyns United plays a crucial role in ensuring the smooth operation of our service department....

Maintenance Dispatcher- Club Wyndham Patriots Place Resort

  • Foxborough, MA
  • 45+ days ago
  • Foxborough, MA
  • 45+ days ago

Radio Dispatch skills required....

Dispatcher

  • Stoneham, MA
  • 90+ days ago
  • Stoneham, MA
  • 90+ days ago

The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...

Law Enforcement Dispatcher II

  • Chelsea, MA
  • 30+ days ago
  • Chelsea, MA
  • 30+ days ago

It shall be the mission of the Massachusetts Environmental Police, Dispatch Services Bureau, to provide superior Public Safety Dispatch services in an efficient and accurate manner and with the utmost...

Cook/Food Service Coordinator

  • New Bedford, MA
  • 45+ days ago
  • New Bedford, MA
  • 45+ days ago

Ensure that all safety, sanitation, energy management and preventive maintenance plans are in continual use....

Resident Service Coordinator

  • Whitinsville, MA
  • 45+ days ago
  • Whitinsville, MA
  • 45+ days ago

Title Resident Service Coordinator About the Organization With a growing workforce of more than 600 team members, The Peabody Companies manages more than 14,650 units of residential housing. We...

Service Coordinator-Central Station Operator

  • Lowell, MA
  • 60+ days ago
  • Lowell, MA
  • 60+ days ago

If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations....

Police Dispatcher, Per Diem, Mixed Shifts

  • Worcester, MA
  • 90+ days ago
  • Worcester, MA
  • 90+ days ago

This position requires a high degree of accuracy and alertness in dispatching police personnel, and the dispatcher must maintain a calm demeanor and composure in responding to crisis situations....

Responsibilities Processes incoming and outgoing emergency and non-emergency signals from alarm monitoring software consistent with established protocols and procedures....

Dispatcher

  • Southborough, MA
  • 90+ days ago
  • Southborough, MA
  • 90+ days ago

Compensation: $20.00 - $25.00 per hour As an appliance repair technician, youll work with anything from dishwashers to microwaves to dryers....

Dispatcher

  • Weymouth, MA
  • 90+ days ago
  • Weymouth, MA
  • 90+ days ago

The Dispatcher receives and assigns dispatch requests from departments to the Patient Transporters and the appropriate documentation of such services....

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Dispatcher Online Courses and Training Opportunities

iHireMaintenanceAndInstallation curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Grand Central Dispatch (GCD) Free Course
Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...
Field Service Dispatcher Console for Dispatchers
Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...
Dispatcher Training
I have the Number 1 Freight Broker Training course on Udemy with over 2000 5 star reviews. You can take my Freight Broker Training course along with this course. I also have How to Find Shippers...

Salary for Dispatcher Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireMaintenanceAndInstallation research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.



Highest Education Level

Dispatchers in Massachusetts offer the following education background
High School or GED
32.9%
Vocational Degree or Certification
25.0%
Associate's Degree
18.0%
Bachelor's Degree
16.6%
Master's Degree
3.8%
Some College
2.0%
Some High School
0.9%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Dispatchers in Massachusetts
1-2 years
34.4%
Less than 1 year
24.2%
None
20.3%
2-4 years
13.4%
4-6 years
7.7%


Other Career Titles

Here are some other career titles that require similar skills