Dispatcher Jobs in Massachusetts
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
, you will coordinate daily scheduling and dispatch operations for residential HVAC service technicians....
In PersonThey utilize Computer-Aided Dispatch (CAD) systems to prioritize incidents, dispatch campus police, security officers, emergency services, and update logs....
In PersonFacilities Maintenance Scheduler Planner
- Cushman & Wakefield
- Boston, MA
- 22 days ago
- Boston, MA
- 22 days ago
Facilities Maintenance Scheduler Planner Job Description Summary We are seeking an experienced and detail-oriented Planner Scheduler to lead the planning and coordination of maintenance and...
In PersonAdministrative & Service Coordinator
- RCA Electrical & Generators
- Mashpee, MA
- 30+ days ago
- Mashpee, MA
- 30+ days ago
Skills, Experience and Qualifications: Strong knowledge of, and an employment background in Customer Service/Dispatch Scheduling via software platforms, telephone, text, and/or email....
In PersonDemographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Massachusetts
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Microsoft Excel
- Data Entry
- Filing
- Policy Development
- Dispatching
- Telephone Skills
- Law Enforcement
- Closed-Circuit Television
- Public Safety
- Solar Panels
- Criminal Justice
- Route Planning
- Alarm Monitoring
- Make-Ready
- Fire Alarm Installations
- Building Maintenance
- Preventive Maintenance
- Refrigeration
- Maintenance Management
- Predictive Maintenance
- Irrigation
- Computerized Maintenance Management System
- Field Service
- Roofing
- General Repair
- Plumbing
- Equipment Maintenance
- Heating Ventilation & Air Conditioning
- Painting
- Installation
- Property Management
- Electrical
- Inspections
- Drug Testing
- Distribution
- Troubleshooting
- Engineering
- Background Checks
- Military Background
- High School Diploma
- Driving
- Documentation
- Inventory Management
- Education Experience
- Regulations
- Sales
- Staff Supervision
- Scheduling
- Computer Skills
- Microsoft Office
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
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