Dispatcher Jobs in Concord, NC
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
Customer Service Representative/Dispatcher (Full-Time)
- Kannapolis, NC (11 miles from Concord, NC)
- 2 days ago
- Kannapolis, NC (11 miles from Concord, NC)
- 2 days ago
We have an immediate opening for a Customer Support Representative/Dispatcher!...
- Charlotte, NC (20 miles from Concord, NC)
- 12 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 12 days ago
Description The Installation Coordinator is a part of the Site Project Management Team which is responsible for installing company equipment at customer's facilities. Responsible for coordinating...
- Charlotte, NC (20 miles from Concord, NC)
- 30+ days ago
- Charlotte, NC (20 miles from Concord, NC)
- 30+ days ago
Responsibilities Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs....
- Charlotte, NC (20 miles from Concord, NC)
- 60+ days ago
- Charlotte, NC (20 miles from Concord, NC)
- 60+ days ago
The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...
Ensures timely dispatch of MCM clinical staff to appropriate service calls. Reports problematic behaviors to on-call administrative back-up and MCM program director....
Demographic Data for Concord, NC
Moving to Concord, NC? Find some basic demographic data about Concord, NC below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Concord, NC
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Concord, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Reporting
- English
- Verbal Communication
- Data Entry
- Multitasking
- Filing
- Individual Counseling
- Dispatching
- Routing
- Customer Satisfaction
- Telephone Skills
- Law Enforcement
- Events
- Surveillance
- Closed-Circuit Television
- Public Safety
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Harm Reduction
- Alarm Monitoring
- Guard Card
- Ged
- Electrical Wiring
- Torch Cutting
- Scaffolding
- Fire Alarm Installations
- Preventive Maintenance
- Refrigeration
- Predictive Maintenance
- Irrigation
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Field Service
- Equipment Maintenance
- General Repair
- Heating Ventilation & Air Conditioning
- Installation
- Electrical
- Drug Testing
- Background Checks
- Military Background
- High School Diploma
- Driving
- Documentation
- Education Experience
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills