Dispatcher Jobs in Boston, MA
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
Service Coordinator - Foxboro, MA
- Foxboro, MA (22 miles from Boston, MA)
- 4 days ago
- Foxboro, MA (22 miles from Boston, MA)
- 4 days ago
In this role, you will handle customer calls/emails, dispatching of technicians, invoicing of customers, as well as a variety of other tasks....
- Woburn, MA (10 miles from Boston, MA)
- 10 days ago
- Woburn, MA (10 miles from Boston, MA)
- 10 days ago
As a Dispatcher, you will manage Drivers to ensure prompt receipt and delivery of equipment from/to customers. This role is responsible for overseeing the application of appropriate DOT standards....
Service Dispatcher - Stanley Access Technologies
- Canton, MA (12 miles from Boston, MA)
- 30+ days ago
- Canton, MA (12 miles from Boston, MA)
- 30+ days ago
Service Dispatcher The Service Dispatcher is essential to our business and will be reporting to the Service Dispatch Supervisor....
Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Dispatcher to join our fire business unit....
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Boston, MA
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Filing
- Individual Counseling
- DOT Compliance
- Patient Scheduling
- Dispatching
- Transportation Management
- Collaboration
- Telephone Skills
- Law Enforcement
- Prioritizing
- Patient Charting
- Closed-Circuit Television
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- General Maintenance
- Scaffolding
- Fire Alarm Installations
- Building Maintenance
- Preventive Maintenance
- Irrigation
- Predictive Maintenance
- Refrigeration
- Maintenance Management
- Plumbing
- Computerized Maintenance Management System
- General Repair
- Heating Ventilation & Air Conditioning
- Facility Maintenance
- Field Service
- Installation
- Electrical
- Inspections
- Drug Testing
- Estimating
- Engineering
- Distribution
- Background Checks
- Military Background
- Driving
- High School Diploma
- Education Experience
- Documentation
- Budgets
- Inventory Management
- Materials Management
- Policy Development
- Regulations
- Problem Solving
- Microsoft Office
- Sales
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills